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Returns Policy

These are Net Plus Consulting, Inc.’s (“Net Plus”, “we” or “our”) Standard Return Policies applicable only to products purchased by you directly from the websites.

  • All product returns require a Return Merchandise Authorization (RMA) number.  You may obtain an RMA number by contacting Net Plus Customer Service through our Contact page.
  • Any return for a refund may be subject to a 15% restocking fee.
  • Products that are not eligible for return and will be sent back to you at your cost and expense if received by us:
    • Any software product.  All sales of software are final.
    • Any product not purchased from our website.
    • Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.
    • Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product.
    • Any product from which the UPC code has been removed from its packaging.
    • Any product that exhibits physical damage.
    • Any product for which you have submitted a mail-in rebate.
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